Reservations

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Escape to a haven of luxury only imaginable in your dreams. Each distinct Karisma Villa offers a level of service and hospitality fit for royalty. Ready to become the King and Queen of the Caribbean?

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Luxury Villas

Rates + Policy + Calendar


Villa Carola Rack Rates 2015-2016

Maximum occupancy: 12 Adults & 8 Children or Teens

Please note: During Week Category A, check in will be Saturday on a 7 night minimum stay. If there is any extraordinary situation, please contact azulvillas@karismahotels.com

Please note: During Week Category B, there are no restrictions on when check-in should be as long as minimum night requirements are met and the stay does not overlap into Week Category A.

Rates include 14% tax and 5% service fee
Rates are in USD per night.
Additional pax rate is per person, per night (regardless of age).

Children Rates:
Up to 3 years of age: welcome free of charge
Ages 3 – 13: 50% discount based on Additional Pax rate

Included in Gourmet Inclusive® Package:

  • 24 hour Majordomo service
  • Pre-arrival service by butler
  • Personalized al fresco check in/out
  • Wireless internet connection
  • Full access to 5 Star Gourmet Inclusive® Experience Azul Beach Hotel
  • A la carte restaurants and bars
  • Kids club sponsored by My Gym
  • Fitness center from 7:00 AM – 8:00 PM
  • Non-motorized water sports: kayaks, snorkeling gear, boogie boards, and hobby cat
  • Once daily restocked beverage fridge with house wine, soft drinks, water, and beer
  • 24-hour room service
  • Daily activities: beach volleyball, soccer, dance classes, and Spanish classes
  • Nightly entertainment at Azul Beach Hotel
  • Access to Azul Beach Hotel’s weekly fresh fish market, barbeque on the beach, beach burger, taco party, and gourmet paella lunch events
  • Private beach butlers
  • Roll-away beds
  • Beachfront swimming pool and Jacuzzi®
  • Welcome glass of sparkling wine and fresh scented towels
  • Daily turn down service
  • Daily maid service
  • High tech security system including cameras & surveillance circuit
  • Darts, wii console, board games, volleyball, soccer ball, frisbee, paddleball set, badminton set, water guns, DVD library, ping pong table, and pool floats
  • Daily newspaper: USA Today
  • IPOD pre-loaded with a variety of music
  • Surround sound system
  • Baby and children essentials such as: strollers, cribs, baby milk heaters, bottle sterilizers, baby stepping stool, and baby bathrobe
  • King-sized beach day beds
  • Lounge chairs: in pool area and beach
  • Roll-away barbeque gas grill
  • Exterior Italian rustic style pizza/bread oven
  • Laundry room (self use): Includes iron and ironing board, washer/dryer, and detergent

Royal Gourmet Inclusive® Experience P/P P/N Supplement $175 Included Package:

  • All inclusions from the Gourmet Inclusive® Experience
  • Premium full bar including a wide range of International and Domestic liquors, spirits, etc. (in- Villa)
  • Choice of a private Yacht Trip:
    • - 6 hours including waiter, captain and unlimited water, soft drinks and beer. Capacity: 20 adults.
    • OR
    • - Deep Sea Fishing: 5 hours including captain and unlimited water, soft drinks and beer. Capacity: 8 Adults p/Fishing Boat
  • Private chef included three meals per day
  • Exclusive lobster candlelight dinner at Sky Aqua Pier for 12 guests
  • One in-Villa themed party with DJ
  • Round-trip non-stop limo service for up to 12 people
  • Aromatherapy menu
  • Pillow menu
  • Bvlgari amenities in each bathroom
  • Luxurious monogrammed bathrobes for all guests
  • Lifestyle magazines on arrival
  • Daily preferred newspaper delivered by Majordomo
  • High tech meeting equipment (video conference, one PC station, projector, etc.)

Villa Carola works on request and availability basis. A reservation is not confirmed unless our reservations department has issued a confirmation notice.

All reservations must be made through:

Inventory Control:
For inventory and reservation inquiries please contact:
Roberto Vences, Inventory Dir.
Email: resmanager@azulsensatori.com
Tel: (52.998) 872-8450
Fax: (52.998) 872-8034
Elena Romero
Phone: 1 866 527 4762 ext. 7101
Fax: 305 715 9837

Gourmet Inclusive® Experience Terms
All members in the group must be on the same package at all times.
For the comfort of our guests, the Gourmet Inclusive® Experience plan may be pre-purchased at time of original booking.
For the comfort of our guests, the Royal Gourmet Inclusive® Experience plan may be pre-purchased at time of original booking.
Guests with a booked and confirmed Gourmet Inclusive® package cannot change their package once on property.

Cancellations and No Shows:

Cancellation Policy for (A) weeks:
Tour Operator shall give Villa Carola prompt written notice of all cancelled reservations. Cancellation charges are as follows:
Cancellations submitted 120 days prior to arrival will be charged the equivalence of 1 night stay. Cancellations submitted 90 days prior to arrival will be charged the equivalence of 2 nights stay. Cancellations submitted 60 days prior to arrival will be charged for the full stay.

Cancellation Policy for (B) weeks:
Tour Operator shall give Villa Carola prompt written notice of all cancelled reservations. Cancellation charges are as follows:
Cancellations submitted 60 days prior to arrival will be charged 50% of total.
Cancellations submitted 45 days prior to arrival will be charged 100% of total.

No Shows
Cancellation policy will apply accordingly.
No Shows for Gourmet Inclusive® Experience > Royal Gourmet Inclusive® Experience: In the event of a no show, guests who pre-purchased a Gourmet Inclusive® Experience plan will receive a full refund for their purchased package.

Payment Terms: Penalty within these 15 days.
Payment for (A) weeks: Full payment must be issued 120 days prior to arrival.
Payment for (B) weeks: Full payment must be issued 60 days prior to arrival.
Payment must be made in US dollars and must indicate: Client name, Villa's confirmation number, arrival date, departure date, and number of guests.

Late Arrivals
Nights will be considered as a new booking, standard rates and conditions apply.

Contracted Rates
Tour Operator cannot sell, promote, or advertise prices below the contracted rack rates stated in this agreement. Failure to do so allows us to terminate this agreement at any time.

Damage Deposit
A $3,500 damage deposit is required for approval upon arrival of the guest. The damage deposit will be released upon the guest's check out.


Villa Esmeralda Rack Rates: 2015-2016

Maximum occupancy: 12 guests (Adults and Children)

Rates are in USD per night

For inclusions under the Royal Gourmet Inclusive® Experience Plan, please refer to the Fact Sheet.
For extra charge amenities, please refer to provided contact in our Fact Sheet.

Gourmet Inclusive® Experience Royal Package:

Reservations
This is what enhanced beachfront luxury living was made for - a private chef to cook all meals, Majordomo service, private beach butler service and more. This package will take guests into a new world.

Package Includes:

  • Private chef
  • Private beach butler
  • Premium full bar including a wide range of International and Domestic liquors, spirits, etc (in-Villa)
  • 24-hour room service
  • Full access to neighboring Azul Beach Hotel
  • High tech meeting equipment (video conference, one PC station, projector, etc.)
  • Wi-fi connection
  • Upgraded Bvlgari amenities in each bathroom
  • Aromatherapy and pillow menus
  • Luxurious monogrammed bathrobes for all guests
  • Daily preferred newspaper / magazines delivered by Majordomo

Optional Services & Features (not included in your package)
With a wide variety of activities & entertainment options, guests will determine what fits their dream vacation best while at Villa Esmeralda.
The following activities can be arranged through the Majordomo at an additional cost:

  • Round-trip limo service for up to 12 people from Cancun International Airport
  • Exclusive lobster candlelight dinner at Sky Aqua Pier (12 guests max)
  • Author's Cuisine at Le Chique Restaurant, located at Azul Sensatori (12 courses with wine pairing)
  • In-Villa live entertainment: mariachis, saxophone, lounge music band, live music: guitar and private DJ
  • One Chill Out Lounge or themed party with DJ, private tequila tasting, and wine from vintage wine list
  • Cooking classes with a private chef
  • Spa treatments
  • Sky Pier massage & Sky Pier dinner
  • Yacht service
  • Deep sea fishing
  • Golf courses nearby
  • Personal trainer / private yoga / pilates by the beach
  • Private Spanish lessons
  • Pay Per View channels
  • Photo session
  • Babysitting service
  • Dry cleaning services
  • Medical service

Villa Esmeralda works on request and availability basis. A reservation is not confirmed unless a confirmation notice has been issued by our reservations department.

All reservations must be made through:

Inventory Control: For inventory and reservation inquiries please contact:
Roberto Vences, Res. Manager.
Email: resmanager@azulsensatori.com
Tel: (52.998) 872-8450

Royal Gourmet Inclusive® Experience Terms
The Gourmet Inclusive® Experience plan needs to be pre-purchased at time of original booking.
Guests with a booked and confirmed Royal Gourmet Inclusive® Experience package cannot change or withdraw a pre-purchased package.
Once on property, the guest has the opportunity to upgrade from EP to the Gourmet Inclusive® Experience at the provided package rates.
The possibility to combine EP & Gourmet Inclusive® Experience packages in one stay is available, but can only be done with one break combination.

All members in the group must be on the same package at all times.
For the comfort of our guests, the Gourmet Inclusive® Experience plan may be pre-purchased at time of original booking.
For the comfort of our guests, the Royal Gourmet Inclusive® Experience plan may be pre-purchased at time of original booking.
For the comfort of our guests, the Gourmet Inclusive® Experience Friends and Family Vacation Planner plan may be pre-purchased at time of original booking.
Guest with a booked and confirmed Gourmet Inclusive® Experience package cannot change their package once on property.

Cancellations and No Shows:

Cancellation Policy for (A) weeks: Tour Operator shall give Villa Esmeralda prompt written notice of all cancelled reservations. Cancellation charges are as follows:
Cancellations submitted 120 days prior to arrival will be charged the equivalence of 1 night stay.
Cancellations submitted 90 days prior to arrival will be charged the equivalence of 2 nights stay.
Cancellations submitted 60 days prior to arrival will be charged for the full stay.

Cancellation Policy for (B) weeks: Tour Operator shall give Villa Esmeralda prompt written notice of all cancelled reservations. Cancellation charges are as follows:
Cancellations submitted 60 days prior to arrival will be charged 50% of total.
Cancellations submitted 45 days prior to arrival will be charged 100% of total.

No Shows
Cancellation policy will apply accordingly.
No Shows for Royal Gourmet Inclusive® Experience packages: In the event of a no show, only cancelled guests who paid the additional pax rate will be granted a full refund.
No Shows for Gourmet Inclusive® Experience & Royal Gourmet Inclusive® Experience: In the event of a no show, guests who pre-purchased a Gourmet Inclusive® Experience plan will receive a full refund for their purchased package.
No Shows for Gourmet Inclusive® FFVP: In the event of a no show, additional pax who pre-purchased the Gourmet Inclusive® Experience FFVP plan will receive a full refund for their purchased package.

Payment Terms
A $5,000 deposit must be issued at the time of booking. This deposit will be held and will only be processed after 15 days from the time of booking. Guests may cancel without penalty within these 15 days.
Payment for (A) weeks: Full payment must be issued 120 days prior to arrival.
Payment for (B) weeks: Full payment must be issued 60 days prior to arrival.
Payment must be made in US dollars and must indicate: Client name, Villa's confirmation number, arrival date, departure date, and number of guests.

Late Arrivals
If guests do not arrive on the confirmed arrival date, guests will need to inform the hotel of their new arrival date and will be entitled to the remaining nights in the reservation. Additional nights will be considered as a new booking, standard rates and conditions apply.

Contracted Rates
Tour Operator cannot sell, promote, or advertise prices below the contracted rack rates stated in this agreement. Failure to do so allows us to terminate this agreement at any time.


Villa Maroma Rack Rates: 2015-2017

Maximum occupancy: 1 - 10 Adults

Please note: This is an Adults-Only Villa.

For more information, please contact resmanager@eldoradomaroma.com or reservations@eldoradomaroma.com.

Rates are in USD per night
Additional pax rate is per person, per night (regardless of age).
Rates include taxes and service fees.

Included in the Gourmet Inclusive® Experience:

  • 24 hour Majordomo service
  • Pre-arrival service by butler
  • Personalized al fresco check in/out
  • Wireless internet connection
  • Full access to 5 Star Gourmet Inclusive® Experience El Dorado Maroma*
  • A la carte restaurants and bars
  • Fitness center from 7:00 AM – 8:00 PM
  • Non-motorized water sports: kayaks and paddle boards
  • Once daily restocked beverage fridge with house wine, soft drinks, water, and beer
  • 24-hour room service
  • Daily activities: beach volleyball, soccer, dance classes, and Spanish classes
  • Nightly entertainment at El Dorado Maroma
  • Private beach butlers
  • Beachfront swimming pool and Jacuzzi®
  • Welcome glass of sparkling wine and fresh scented towels
  • Daily turn down service
  • Daily maid service
  • Board games, volleyball, soccer ball, frisbee, paddleball set, badminton set, DVD Library, ping pong table, and pool floats
  • Daily Newspaper: USA Today
  • IPOD pre-loaded with a variety of music
  • King-sized and double beds, beach day beds
  • Lounge chairs: in pool area and beach

Royal Gourmet Inclusive® Experience P/P P/N Supplement $175 Included Package:

  • All inclusions from the Gourmet Inclusive® Experience
  • Premium full bar including a wide range of International and Domestic liquors, spirits, etc. (in- Villa)
  • Choice of a private Yacht Trip:
  • Choice of a private Yacht Trip:
    • - 6 hours including waiter, captain and unlimited water, soft drinks and beer. Capacity: 20 adults.
    • OR
    • - Deep Sea Fishing: 5 hours including captain and unlimited water, soft drinks and beer. Capacity: 8 Adults p/Fishing Boat
  • Private chef included for three meals per day
  • Exclusive lobster candlelight dinner at Sky Aqua Pier, 12 guests
  • One in-Villa themed party with DJ - Available until 11 pm
  • Round-trip non-stop limo service for up to 12 people
  • Aromatherapy menu
  • Pillow menu
  • Luxurious monogrammed bathrobes for all guests
  • Lifestyle magazines on arrival
  • Daily preferred newspaper delivered by Majordomo

Villa Maroma works on request and availability basis. A reservation is not confirmed unless our reservations department has issued a confirmation notice.

All reservations must be made through:

Inventory Control: For inventory and reservation inquiries please contact:
Elena Romero
Email: eromero@khrreservations.com
Tel: 1 866 527 4762 ext. 7101
Fax: 305 715 9837

Gourmet Inclusive® Experience Package Terms
All members in the group must be on the same package at all times.
For the comfort of our guests, the Gourmet Inclusive® Experience plan may be pre-purchased at time of original booking.
For the comfort of our guests, the Royal Gourmet Inclusive® Experience plan may be pre-purchased at time of original booking.
Guests with a booked and confirmed Gourmet Inclusive® Experience package cannot change their package once on property.

Cancellations and No Shows:

Cancellation Policy for (A) weeks:
Tour Operator shall give Villa Maroma prompt written notice of all cancelled reservations.
Cancellation charges are as follows:
Cancellations submitted 120 days prior to arrival will be charged the equivalence of 1 night stay.
Cancellations submitted 90 days prior to arrival will be charged the equivalence of 2 nights stay.
Cancellations submitted 60 days prior to arrival will be charged for the full stay.

Cancellation Policy for (B) weeks:
Tour Operator shall give Villa Maroma prompt written notice of all cancelled reservations. Cancellation charges are as follows:
Cancellations submitted 60 days prior to arrival will be charged 50% of total.
Cancellations submitted 45 days prior to arrival will be charged 100% of total.

No Shows
Cancellation policy will apply accordingly.
No Shows for Gourmet Inclusive® Experience & Royal Gourmet Inclusive® Experience: In the event of a no show, guests who pre-purchased a Gourmet Inclusive® Experience plan will receive a full refund for their purchased package.

Payment Terms: Penalty within these 15 days.
Payment for (A) weeks: Full payment must be issued 120 days prior to arrival.
Payment for (B) weeks: Full payment must be issued 60 days prior to arrival.
Payment must be made in US dollars and must indicate: Client name, Villa's confirmation number, arrival date, departure date, and number of guests.

Late Arrivals
Nights will be considered as a new booking, standard rates and conditions apply.

Contracted Rates
Tour Operator cannot sell, promote, or advertise prices below the contracted rack rates stated in this agreement. Failure to do so allows us to terminate this agreement at any time.

Damage Deposit
A $3,500 damage deposit is required for approval upon arrival of the guest. The damage deposit will be released upon the guest's check out.

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