Villa Carola


Service is our middle name. There’s no greater pleasure than ensuring that our guests are provided with exceptionally outstanding service. Anything and everything you need is our pleasure to provide. All you have to do is ask.

Majordomo & Private Chef

From pre-arrival service to personalized al fresco check-in, you won’t have to lift a finger to settle into paradise. Your stay at Villa Carola grants you the 24-hour service of a Majordomo, otherwise known as a butler. Along with a dedicated staff of eight, your Majordomo will take care of all aspects of your stay. A luxury vacation isn’t complete without tantalizing cuisine. Enjoy the innovative delicacies prepared by our award-winning chefs, using only the freshest ingredients grown in the greenhouse of El Dorado Royale, by Karisma.

The Gourmet Inclusive® Experience

A getaway wouldn’t be complete without the immense offerings of the Gourmet Inclusive® Experience. Private beach butler service and 24-hour room service are only the beginning.


  • 24-hour Majordomo service
  • 24-hour room service
  • Daily turn down service
  • Daily maid service
  • Baby and children essentials such as: strollers, cribs, baby milk heaters, bottle sterilizers, baby stepping stool, and baby bathrobe
  • Kids club sponsored by My Gym and Nickelodeon
  • Exterior Italian rustic style pizza/bread oven
  • Daily activities: beach volleyball, soccer, dance classes, and Spanish classes
  • King-sized beach day beds
  • Full access to the AAA Four Diamond, Gourmet Inclusive® Experience Azul Beach Hotel, by Karisma, located next door
Learn More

Azulitos Playhouse

Paradise shouldn’t only be for the grown-ups. If traveling with little ones, enjoy the full service amenities of Azulitos Playhouse located in Azul Beach. With daily programs for children ages 4 to 12 years old, Azulitos Playhouse keeps the kids busy while the grown-ups play. Kids will spend their days with the latest educational toys to enhance early childhood development, mini-yoga, handcrafts, cooking classes, face painting, beach treasure hunts, sandcastle building, balloon wars, and movie nights.

Azul Beach Hotel, by Karisma

Just steps away from your Villa sits the AAA Four Diamond Azul Beach Hotel, by Karisma just waiting to be discovered. Enjoy full access to the endless activities, amenities, cuisine, and entertainment that are included in the Gourmet Inclusive® Experience. The hotel offers six distinct restaurants and four bars where our star chefs prepare otherworldly delights.


  • All meals and specialty snacks from our six spectacular restaurants
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands at our four tantalizing bars
  • Five immaculate pools
  • Daily maid service
  • Beachfront swimming pool and Jacuzzi®
  • Non-motorized water sports: kayaks, snorkeling gear, boogie boards, and hobby cat
  • Daily activities: beach volleyball, soccer, dance classes, and Spanish classes
  • Private beach butlers
  • King-sized beach day beds

Additional Services

Villa Esmeralda offers a host of additional services to enhance your luxurious getaway. Explore the Riviera Maya in ways beyond your wildest imagination.

Yacht Renting

Take your getaway to the next level with a thrilling ride through the Riviera Maya on a private luxury yacht.


  • Luxury, 58-foot Yacht
  • 15-20 passengers
  • Two 650 HP Detroit diesel engines provide powerful and comfortable propulsion Cell and sideband marine communications system
  • Nautical/recreational service, fully licensed for cabotage and short-term navigation around Cancun, Isla Mujeres, Holbox, Cozumel, and Puerto Aventuras
  • Air conditioning, three cabins, two bathrooms, full kitchen
  • Spacious indoor living room and outdoor dinning room
  • Sterio sound system, VCR
  • Washer and dryer

Paradise With a
Cherry on Top

The following activities can be arranged through the Majordomo at an additional cost:

Royal Karisma Gourmet Inclusive® Experience - a $175 USD PP/PN Supplement Includes:

  • All inclusions from the Gourmet Inclusive® Experience
  • Premium full bar including a wide range of International and Domestic liquors, spirits, etc. (in-Villa)
  • Private chef included three meals per day
  • Exclusive lobster candlelight dinner at Sky Aqua Pier for 12 guests
  • One in-Villa themed party with a DJ
  • Airport round-trip, non-stop limo service for up to 12 people
  • Aromatherapy menu
  • Pillow menu
  • Bvlgari amenities
  • Monogrammed bathrobes
  • Daily preferred newspaper delivered by Majordomo
  • High tech meeting equipment (video conference, one PC station, projector, etc.)

Optional services & features (not included in your Karisma Gourmet Inclusive® Experience Package):

  • Car rental
  • Roundtrip transportation from the Cancun International Airport
  • Private chef
  • Personal trainer
  • Babysitting service
  • Pay Per View channels & Satellite TV
  • International & local calls
  • Aromatherapy package
  • Dry cleaning services
  • Private yoga/pilates by the beach
  • Wine from vintage wine list
  • Candlelight romantic dinner
  • Medical service
  • Flower delivery service
  • Yacht service
  • Deep sea fishing
  • Photo session
  • Private tequila tasting
  • 12 course Author's Cuisine dinner at Azul Sensatori's Le Chique, Five Diamond AAA Restaurant
  • In-Villa live entertainment: mariachis, saxophone, lounge music band, live music: guitar and private DJ
  • Golf courses nearby
  • Private Spanish lessons
  • Delivery service of specialty food items
  • Spa treatments
  • Sky Pier massage & Sky Pier dinner
  • Private DJ
  • Cooking classes (with private chef)
  • Theme Parties: Arabic, lounge black and white, kids themes, etc.

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